Privacy Policy

Privacy Policy for Personalise My Gift UK

Last Updated: October 2025

Personalise My Gift UK (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://personalisemygiftuk.co.uk, register an account, or make a purchase.

1. Information We Collect

We may collect the following personal data when you use our website:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed via third-party providers such as PayPal or Stripe)

  • IP address and browser/device information

  • Cookies and tracking technologies

  • Account login credentials (when you register)

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Provide customer support

  • Enable account registration and management

  • Send order confirmations and shipping updates

  • Send marketing emails (you may opt out anytime)

  • Improve our website via analytics and tracking

  • Personalise your shopping experience

  • Comply with legal, tax, or regulatory obligations

3. Legal Basis for Processing (GDPR)

We process your personal data under one or more of the following legal bases:

  • Performance of a contract – e.g., processing your orders

  • Consent – e.g., for marketing communications

  • Legitimate interests – e.g., fraud prevention, website security

  • Legal obligation – e.g., tax records

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third-party service providers that help us operate our business, including:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and delivery providers (e.g., Royal Mail)

  • Email marketing platforms

  • Analytics providers (e.g., Google Analytics, Meta Pixel)

  • Hosting and ecommerce platforms (e.g., WooCommerce or Shopify)

All such providers are required to handle your data securely and lawfully.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality (e.g., shopping cart, login)

  • Analyse traffic and performance

  • Deliver targeted advertisements

You can manage cookie preferences through your browser settings. For more detailed information, please see our [Cookie Policy] (if available).

6. Your Data Protection Rights

Under the UK GDPR and EU GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal obligations)

  • Object to or restrict certain types of processing

  • Request data portability

  • Withdraw consent for marketing at any time

To exercise your rights, please contact us at:
📧 sales@personalisemygiftuk.co.uk

7. Marketing Communications

If you opt in to receive marketing emails, we may send updates about products or promotions. You can unsubscribe at any time using the link in our emails or by contacting us directly.

8. Data Retention

We retain your data only as long as necessary to:

  • Fulfil your orders

  • Provide customer support

  • Comply with legal obligations (e.g. tax, accounting)

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from them.

10. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption for secure transactions

  • Access controls and authentication procedures

  • Security monitoring and data minimisation practices

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Update the “Last Updated” date at the top

  • Notify users via email or site banner where appropriate

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

📧 sales@personalisemygiftuk.co.uk
🌐 https://personalisemygiftuk.co.uk